Relocation Information Effective November 1, 2008
New Address: 202 Phoenix St., NE, Olympia, WA
New Phone Number: (360) 705-1675
Dr. Nix has continued to make the following information available since it may be useful to former clients who previously saw her during the many years that her practice was located at Phoenix Offices in Olympia.
Frequently Asked Questions (FAQS) About Dr. Nix's Office Relocation
Why did you relocate?
More than 14 years ago I joined a small group of behavioral health practitioners to form Phoenix Counseling & Psychological Associates, a corporate group that facilitated the pooling of our financial resources to hire full-time staff, and rent quality office space. Over the years, the group of independent practitioners sharing space and paying the Phoenix Corporation for rent and services grew progressively larger, and the management of corporate business became an increasingly complex task. In December of 2007, I realized that I was feeling reluctant to continue expending the energy and time required to be a fully participating corporate partner, and I was increasingly concerned that corporate responsibilities were taking too much time from my family, and adversely impacting my ability to give my own clients the time and energy they merited. Although I had appreciated the benefits of full time support staff, and regular contacts with colleagues who shared office space, I ultimately decided that I could greatly simplify my professional life by returning to the same kind of solo practice format that I used during the first seven years of my private practice. And in simplifying my professional life, I believed that I could actually be in a better position to provide consistent, quality service to my clients. To date, the move has met all of my expectations. The new office is centrally located, extremely private, consistently quiet, and comfortable. Voice mail, e-mail, my website, and highly reliable electronic scheduling and billing have minimized the inconvenience of not having support staff. And in some instances, the fact that I now manage all the details of my practice has actually increased my availability to clients and improved the accuracy of scheduling.
Where is the new office located?
The new office is approximately three blocks from my previous location. In one of life’s small ironies, I left “Phoenix Offices” and moved into an office located at 202 “Phoenix Street”! Proceeding from my previous location, go east from Fourth Avenue onto Martin Way. The next stoplight is at Phoenix Street (the corner where the U-Haul Store is located). Turn left onto Phoenix. Just before you reach South Bay Road, you’ll see an older house on your right (beige exterior paint with green trim) which is now my office. A large parking lot to the left of the building is available for client use. Please enter through the front door. The exterior of the building is modest in appearance, but I think you’ll find that the newly remodeled interior is extremely pleasant, spacious, and private.
Is the new office handicapped accessible?
Yes. A concrete ramp services the front entrance, and the ground floor restroom was previously remodeled to meet ADA standards.
Do you still have a secretary or receptionist?
No. I have reorganized my practice to run efficiently without on site staff. I have contracted for several hours of help each month to complete billing tasks, but the new practice management software that I’m using for scheduling allows me to generate insurance billing, and credit client payments so easily that this can be accomplished in less than a minute once all of a client’s billing data is entered into the system. In most instances, insurance will be electronically submitted for processing the day the service is provided.
How can I make appointments?
I now do my own scheduling. I can be reached at 705-1675, or you can e-mail me through the "Contact" page of this website. I am usually in the office Monday through Thursday each week. I generally answer the phone when I'm not with a client, and I am often available to take calls between 8:15 and 8:30am, and between 5:30 and 6pm on the days I keep office hours. Although I start my day a bit earlier now than in years past (my first appointment is at 8:30am), my last scheduled appointment of the day is no later than 4:30pm, and I continue to adhere to my policy of not scheduling client appointments on Fridays or weekends.
